04-15-2016, 02:27 AM
Man, working in fast food, I could write a freakin' novel here. I'll give you some highlights.
We're not allowed to just hand out sauce packets. We have various varieties of sauces, and if a customer asked for some sauce, you have to ask how many they want (or suggest a number). This customer came in, ordered his food, and said he wanted four packed of two different types of sauce per item. The issue here was this, he had fourteen items, times four is fifty-six, times two is a hundred and twelve. I made sure the customer knew this, and then stood there and counted out all of those freaking packets, making sure he had four per item.
There was also a customer that came in, and was angry to prior ordering, and then ordered a burrito without meat, without sauce, without lettuce, without rice, without beans. We made sure she knew this would be a cheese only burrito, and double checked she wanted I believe it was six of them. After she raised her voice when I checked, when she pulled up to the window and I went to bag her food, the other person working drive through (taking orders, but I guess she wasn't busy at the time) triple checked with her, and that's when the actual yelling started. Needless to say we tried to get her out as quickly as possible.
Then a fist fight almost broke out into the lobby once, but there's not much to say about that. Dude stormed in and threatened to bash another dude's face in for what he said. I believe his exact words were "Fuck you man, if you keep talkin' that shit behind my back I swear to god I will bash your fuckin' skull in. If you think you can take me, let's go outside right fucking now and do this." No fight actually broke out.
We're not allowed to just hand out sauce packets. We have various varieties of sauces, and if a customer asked for some sauce, you have to ask how many they want (or suggest a number). This customer came in, ordered his food, and said he wanted four packed of two different types of sauce per item. The issue here was this, he had fourteen items, times four is fifty-six, times two is a hundred and twelve. I made sure the customer knew this, and then stood there and counted out all of those freaking packets, making sure he had four per item.
There was also a customer that came in, and was angry to prior ordering, and then ordered a burrito without meat, without sauce, without lettuce, without rice, without beans. We made sure she knew this would be a cheese only burrito, and double checked she wanted I believe it was six of them. After she raised her voice when I checked, when she pulled up to the window and I went to bag her food, the other person working drive through (taking orders, but I guess she wasn't busy at the time) triple checked with her, and that's when the actual yelling started. Needless to say we tried to get her out as quickly as possible.
Then a fist fight almost broke out into the lobby once, but there's not much to say about that. Dude stormed in and threatened to bash another dude's face in for what he said. I believe his exact words were "Fuck you man, if you keep talkin' that shit behind my back I swear to god I will bash your fuckin' skull in. If you think you can take me, let's go outside right fucking now and do this." No fight actually broke out.